Website Privacy Policy

Effective Date: [TBD]
Eclipse Star LLC values your trust and is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have regarding your information.

Information We Collect

When you interact with Eclipse Star LLC, we may collect the following types of personal information:
  • Name, phone number, email address, and home address.
  • Pickup and drop-off locations for transportation services.
  • Payment information for ride bookings.
  • Medical appointment details when provided for scheduling purposes.
  • Mobile phone numbers if you choose to opt-in to text message updates or reminders.
 

How We Use Your Information

We use the information we collect for the following purposes:
  • To schedule and provide non-emergency medical transportation services.
  • To confirm, update, or adjust ride details.
  • To communicate with you regarding appointments, bookings, and service updates.
  • To process payments and maintain accurate records.
  • To improve our services and customer experience.
 

Sharing of Information

Eclipse Star LLC does not sell, rent, or trade your personal information. We may share information only when necessary to:
  • Provide services (for example, sharing trip details with your assigned driver).
  • Comply with legal obligations or law enforcement requests.
  • Protect the safety, rights, or property of our passengers, staff, or company.
No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing purposes.

Your Choices

  • You may opt out of receiving non-essential communications at any time.
  • You can request to review, update, or delete your personal information by contacting us directly.
  • If you do not wish to receive text reminders or updates, you may decline to opt in.
 

Security of Your Information

We use reasonable physical, technical, and administrative measures to protect your personal information against unauthorized access, loss, misuse, or alteration.
 

Updates to This Policy

Eclipse Star LLC may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.
 

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Eclipse Star LLC
[Phone Number]
[Email Address]
[Company Address]